Zoom

Communications United States Website Reviewed Sept. 2, 2026

Video meetings, phone, webinars and team chat from Zoom Communications, used for internal and client-facing conferencing.

Certifications & Accreditations

Certification Certifying Body Scope Achieved Expiry Status
ISO/IEC 27001:2022 Accredited third-party certification body Zoom Workplace production environment and supporting ISMS Current
ISO/IEC 27017:2015 and ISO/IEC 27018:2019 Accredited third-party certification body Cloud security controls and protection of PII in public cloud for Zoom services Current
ISO/IEC 27701:2019 Accredited third-party certification body Privacy information management system covering Zoom services Current
SOC 2 Type II and SOC 3 Independent third-party auditor Zoom Meetings, Webinars, Phone and Team Chat. SOC 3 published publicly; SOC 2 available under NDA Current
CSA STAR Cloud Security Alliance STAR registry entry / CAIQ for Zoom Current

Compliance Frameworks

ISO/IEC 27001:2022
Full
SOC 2 Type 2
Full
GDPR 2016/679
Full
Zoom acts as processor under its DPA; SCCs and UK IDTA available
HIPAA Security
Partial
HIPAA-enabled Zoom Workplace for Healthcare with a BAA
PCI DSS v4.0
Partial
Payment card processing limited to Zoom billing systems

Assess Zoom in your own vendor risk programme

SnapGRC lets you send security questionnaires, track DPA status, manage sub-processors, and maintain a supplier risk register — all audit-ready.