Moneypenny
Outsourced communications provider offering telephone answering, virtual receptionist, live chat and customer service for businesses.
Certifications & Accreditations
| Certification | Certifying Body | Scope | Achieved | Expiry | Status |
|---|---|---|---|---|---|
| Cyber Essentials | Not stated by vendor | Badge displayed on Moneypenny’s about and privacy pages; level (basic or Plus), certifying body, certificate number and expiry are not published. | — | — | Current |
Compliance Frameworks
Cyber Essentials
Partial
Badge displayed on site; level and expiry not published and not verifiable against the IASME registry.
PCI DSS v4.0
Partial
Footer badge reads PCI DSS Compliant. Self-asserted: no version, merchant level, QSA or AoC published.
GDPR 2016/679
Full
Privacy policy names a Data Protection Officer ([email protected]) and states Moneypenny acts as processor for client-supplied personal data.
Legal & Privacy
- Privacy Policy View ↗
Contact & Responsible Disclosure
- Security Contact [email protected]
Entity note
The legal entity is **Callitech Limited**, trading as Moneypenny (Wrexham, Wales), with US operations as well. Badges shown on the site for Inc 5000, Clutch, ATSI and Disability Confident Leader are awards or memberships, not certifications.
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