JumpCloud

Cybersecurity United States Website Reviewed Sept. 2, 2026

Cloud directory platform combining identity, SSO, MFA and device management, popular with MSPs managing SMB estates.

Certifications & Accreditations

Certification Certifying Body Scope Achieved Expiry Status
ISO/IEC 27001 Accredited third-party certification body JumpCloud Directory Platform and supporting ISMS Current
SOC 2 Type II and SOC 3 Independent third-party auditor JumpCloud Directory Platform. SOC 3 published publicly; SOC 2 available under NDA Current

Compliance Frameworks

ISO/IEC 27001:2022
Full
SOC 2 Type 2
Full
GDPR 2016/679
Full
Processor under its DPA; EU data region available
Cyber Essentials
Partial
Commonly used as evidence for Cyber Essentials access control and MFA requirements
CIS V8
Partial
Supports CIS Control 5 and 6 account and access management

Assess JumpCloud in your own vendor risk programme

SnapGRC lets you send security questionnaires, track DPA status, manage sub-processors, and maintain a supplier risk register — all audit-ready.