8x8
Cloud phone, video and contact centre platform with a significant UK customer base and UK data centres.
Certifications & Accreditations
| Certification | Certifying Body | Scope | Achieved | Expiry | Status |
|---|---|---|---|---|---|
| ISO/IEC 27001 | Accredited third-party certification body | 8x8 cloud communications platform and supporting ISMS | — | — | Current |
| ISO 27017 and ISO 27018 | Accredited third-party certification body | Cloud security controls and protection of PII in public cloud | — | — | Current |
| SOC 2 Type II | Independent third-party auditor | 8x8 services; report available to customers under NDA | — | — | Current |
| PCI DSS | Qualified Security Assessor | 8x8 contact centre payment handling components | — | — | Current |
Compliance Frameworks
ISO/IEC 27001:2022
Full
SOC 2 Type 2
Full
GDPR 2016/679
Full
UK and EU data centres available; processor under its DPA
PCI DSS v4.0
Partial
Applies to contact centre payment handling
Cyber Essentials
Partial
Verify current Cyber Essentials status for the UK entity
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